In order for an unlicensed assistant to help, they should be involved in what activity?

An unlicensed assistant can help by handling customer inquiries because this task does not require a real estate license. Engaging with clients to answer basic questions, provide information about properties, or relay messages between clients and licensed agents falls within the permissible activities for unlicensed personnel. This ensures that they assist in the real estate process without performing tasks that require specific knowledge and expertise that only a licensed professional can provide.

In contrast, conducting market analyses, creating signing documents, and negotiating property sales involve activities that necessitate a deeper understanding of real estate law, regulations, and the nuances of negotiations—skills that are covered by licensing requirements. Therefore, those activities are restricted to licensed individuals to protect consumers and ensure professionalism in real estate transactions.